Distribution List Unsubscribes

How to give your recipients the option to unsubscribe from a particular distribution list.

Required System Role: Enterprise Admin

If you turn this feature on, your Distribution List names will be exposed to the recipient.

 

Turning ON/OFF Distribution List Unsubscribes

1. Navigate to the Management area of Consultation Manager via the cog.

2. Click 'Communications Configuration' from the left hand panel and look for 'Distribution List Unsubscribes'.

3. Left-click 'Enabled' or 'Disabled', the option that is currently set will be highlighted in green.

4. Click 'Save' at the top of the panel to commit the change.

Example of options presented to recipients.

Once the option to allow recipients to unsubscribe from Distribution Lists, the recipient will be presented with something similar to the below and the recipient can then select which Distribution Lists they still want to receive communications from.

Distribution List names displayed as aliases

If your distribution list names are unclear to recipients, you have the option to use alias names to make them more understandable and help clarify the existing distribution list names.

Access the Distribution lists here, from Communications.

Select the 'manage' option next to the distribution list for which you wish to set up an alias.

The 'Public Display Name' will be displayed under the Distribution List's existing name.

Select the pencil icon to input the alias that you prefer your recipients to view, then click on the blue checkmark to save your modifications.

The alias will now be presented to recipients as the choice for unsubscribing from the distribution list.