- Consultation Manager Helpdesk
- Tools & Features
- Notifications
Event Notifications
What is the Event Notification feature and when might it be used.
Required System Role: Standard User
Required Team Role: Viewer
What does it do?
The Event Notification is designed to send an email to all Users associated with the specific Event.
The email includes all the details regarding the Event within the emailed Event Notification. Here is an example of the Email.
The Event Notification does not send an email notification to the Stakeholder/s.
When might I use the Event Notification?
- High Priority Events that need the attention of all the Users related.
- Important information has been updated to a certain Event.
- When discussing an Event and other Users may not be aware of the Event.