- Consultation Manager Helpdesk
- Getting Started
- Deleting/Restoring Records
Restoring Deleted Records
How to restore deleted records
Required System Role: Standard User
Required Team Role: Team Leader
To initially find your record please refer to this Help article.
Search for Deleted Records
To restore a deleted Record, open up the deleted Record in your Workspace and click Restore.
![](https://help.consultationmanager.com/hubfs/Knowledge%20Base%20Import/consultation-manager.intercom-attachments-1.comio4165253249943b8537acbb32c2683fb29NNkfozoHtCQkqoiS0FxjCAXh9SHvUJxrHg.png)
The system will provide a prompt to ensure you mean to delete the Record. Click [Yes] if you wish to delete the Record.
![](https://help.consultationmanager.com/hubfs/Knowledge%20Base%20Import/consultation-manager.intercom-attachments-1.comio416525326e45c2e7bd2a2746cc5359096BB1RIRQKYXaPY8Au6cyFd8o5TwEBA5y46Q.png)
The Record will refresh, becoming active in your system again.
![](https://help.consultationmanager.com/hubfs/Knowledge%20Base%20Import/consultation-manager.intercom-attachments-1.comio41652533002319aac8a74710875be669d55GxtIZY9GQlwPpra3q3_-XYuIq6335r-w.png)
Notice where it previously said [Restore], it now says [Delete].
NOTE: You can only edit Records that are Active. Deleted records cannot be edited.