A Data Quality Audit is a detailed review of your existing data in Consultation Manager.
Required System Role: CSM\Support
A Data Quality Audit entails a comprehensive examination of your current data (i.e., Records) within Consultation Manager. This audit assesses various metrics, offering insights into the quality of your entries and pinpointing areas for potential enhancement.
Your Customer Success Manager will identify which results:
🎉 Require no action - you're doing well!
🏆 Are quick wins - these require some attention but are easy to resolve.
🛠️ Have some work to be done - don't worry, we can probably help!
Here is a brief overview of an audit. It is important to understand that a Data Quality Audit focuses solely on examining the quality of your data and does not encompass a review of your system framework or configuration. If you are interested in assessing your framework, we recommend considering a Framework Review.
The cost of a Data Quality Audit is $540 (+GST).
Depending on your license, you may be entitled to an annual Data Quality Audit at no additional cost, or you might have the option to apply the audit fee towards services that address any data-related issues identified during the audit.
