Submit a Support Ticket
Welcome to Consultation Manager Support
We’re here to help you get back on track as quickly as possible. To make sure we can investigate and resolve your request efficiently, please fill out the form below with as much detail as you can (screenshots included where possible).
Did you know?
Over 45% of the requests we receive can actually be solved by your Enterprise Administrator (EA) directly. This includes:
- Unlocking your account
- Creating a User
- Editing User Permissions
- Removing a User
- Assigning or updating Teams
- Creation and management of Projects
- Creation and management of Classifications
Not sure who your Enterprise Administrator is? No worries, here’s some simple instructions to help you find them.
Help Articles
If you're wondering how to do something, make sure to run a search on some keywords in the search bar above! We have plenty of Help Articles with step-by-step step instructions on the key processes of Consultation Manager.
Still need support?
No problem, just fill out the form below.
We’ll endeavour to respond within one hour, during Support Office Hours (8.30am – 5.00pm Mon – Fri AEST)
Thanks for working with us, we’ll make sure you get the right support as soon as possible!
Please note: If you need to forward us an email conversation you can still send tickets via support@consultationmanager.com, but please be sure to include all the above information.