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Back to home
Consultation Manager Helpdesk
Communications
Getting Started
Accessing your System
Navigation
The Basics
Creating new records
Searching
Deleting/Restoring Records
Tools & Features
Inbound Email
Templates
Batch Operations
Importing Data
Mapping
Managing duplicate records
Webforms
Annotations
Actions
Reporting & Analytics
Tabular Report
Templated Reports
Over Time Reports
Snapshot Report
Statistics report
Report templates
Insight Builder
Communications
Email
SMS
General Information
Enterprise Administration
Users & Permissions
Framework (Classification) Management
Projects
Managing Data
Teams
Enterprise Settings
Mobile Access
Training Resources
Training Videos
Webinars
API & Integrations
API Documentation
Single Sign-On
Services
Training and Professional Development
Consulting
System Administration
Other Services
Security and Billing
Billing
Technical Information
Communications
These articles will help you learn how to navigate the Communications user interface, build custom lists and understand metrics.
Exploring Version 2.0 of eComms
Email
📃 Building a Custom Recipient List
📧 Creating an Email Campaign
📧 Sending a Test Email
📧 Sending your Email Campaign
📊 Understanding Email Statistics
Building your Email Content
How to Create and Manage Communications Template
How do I authenticate my email domain?
See more
SMS
📲 Creating an SMS Campaign
📲 Sending your SMS Campaign
📊 Understanding SMS Statistics
General Information
Legal requirements when Resubscribing contacts
Enterprise Unsubscribe
Import Email Template from Version 1
Distribution List Unsubscribes
Managed Distribution Lists
Creating a Report Template
SMS Sender Registration
See more
